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1

Restaurants Knowledge Base

A fully fledged Knowledge Base to help CatchFood Restaurants find solutions.

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Frequently Asked Questions

Frequently Asked questions in one place. Perfect for all those repeated emails you get.

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3

Documentation

We have many documents that can help you for your reference.

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Frequently Asked Questions

How do I create an account? GENERAL INFORMATION

It‘s Free! You can create an account by visiting catchfood.com/signup and using your email to sign up. You can also download the CatchFood app for iOS or Android mobile devices and sign up through the app.

I don‘t remember my password! Frequently Asked Questions

You have already created an account but you can‘t remember your password? Click on ‘Login/Register‘ at the top of the page. Then click on ‘Forgot Password?‘. Fill out your email address and a password recovery link will be sent to you by email.

How to order online at CatchFood? GENERAL INFORMATION

It is really easy, as easy as 1, 2, 3: 1. Tell us where you are: Enter your location so that we can show you which restaurants deliver to you. 2. Choose what you would like: Pick a restaurant and select items you’d like to order. You can search by restaurant name, cuisine type.

How long does it take for my order to get delivered? GENERAL INFORMATION

Delivery time varies from restaurant to restaurant. It also depends on the number of orders that the restaurant has to prepare and on the distance between the restaurant and your delivery address. You can see the estimated delivery time for each restaurant in your area on our website. After placing an order.

How can I pay for my order? GENERAL INFORMATION

All our restaurants accept cash on delivery. In addition, there are various online payment methods available. You can check which payment methods are accepted at each restaurant by going to the payment tab on the restaurants page.